CDS Turns to Bosch Communication in Europe

From the article:

    The Canadian Circus Cirque du Soleil — renowned for providing top-class artistic entertainment for many years — turns to Bosch Communication Center for sales support and customer care. The Bosch agents provide detailed information regarding program contents and are responsible for reservations and ticket sales. The service repertoire also includes a team of specially trained associates who offer specifically targeted VIP care for business customers.

    “Éric Valley, Ticketing Operations Manager at Cirque du Soleil, adds: “Cirque knows from experience that customer satisfaction is not achieved solely through the production itself, but also through the services associated with the show. The various services provided before the show are our chance to make a good first impression. We know that Bosch is perfectly capable of performing any acrobatics that are necessary to satisfy even our most demanding customers”

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{ SOURCE: Webwire }