Cirque du Soleil: The Show Goes On Thanks To Orange Business Services
PARIS, July 19 /CNW/ – Orange Business Services today announced a new four-year, 3.13 million euro (USD $4 million) deal with Cirque du Soleil to deploy and manage its global network to support each of the troupe’s performance venues around the world, with local support at all dedicated sites and touring shows.
Like a flawless acrobatic performance, deploying these networks allows Cirque du Soleil to deliver an unforgettable customer experience. Using the Orange Business Services global MPLS-based IP VPN and WAN solutions, as well as professional services, each on-site network makes possible the global availability of strategic business applications. All of these services are essential for maintaining reliable communications among worldwide locations and back to Cirque du Soleil’s headquarters in Montreal.
Orange Business Services, which has partnered with Cirque du Soleil for eight years, is also providing a dedicated project manager, as well as service management and Application Performance Analysis, to control all logistics surrounding the global network implementation. This is especially important since the six touring shows move to a new location approximately every six weeks, and it is essential to have complete control over network connections to ensure that sites are up and running on time. Each year Cirque du Soleil visits 20 markets on five continents, and over the next 48 months, will tour more than 125 cities worldwide.
“Deploying our networks on the fly as we travel across the globe presents some unique challenges, especially since we have six shows touring simultaneously,” said Danielle Savoie, vice president of Knowledge Management and Information Technologies at Cirque du Soleil. “Our global infrastructure ensures that on-site ticket offices are up and running, staff is aware of critical performance logistics, and that as we tweak certain elements of each show, we can communicate those changes to the next stop on the tour. We pride ourselves on flexibility, from both an artistic and business point of view, and partner with Orange Business Services because it possesses those same characteristics.”
“Our partnership with Cirque du Soleil perfectly represents the strengths of Orange Business Services,” said Mack Treece, president of the Americas, Orange Business Services. “Our global presence mirrors that of Cirque du Soleil, and our ability to quickly deploy a network removes a significant burden, allowing them to focus on performing the most spectacular shows possible. Like Cirque du Soleil, we strive to deliver an outstanding customer experience through innovative, refreshing and flexible ideas, and we’re proud to extend our long-standing relationship.”
About Orange Business Services
Orange Business Services represents the business communications solutions and services provided by the France Telecom Group as of June 1st, 2006. They were previously sold under the France Telecom, Orange, Equant, Etrali, Almerys, EGT, Expertel Consulting, France Telecom Intelmatique, SETIB and
Solicia brands.
The offers include converged voice, data and mobile services as well as IT expertise and managed services, all designed to transform business processes and improve productivity. Orange Business Services is present in 166 countries and territories and serves customers in 220.
www.orange-business.com
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For further information: Orange Business Services Global, Europe and Asia Pacific Frederic Gielec +33 1 46 46 2189 frederic.gielec@orange-ft.com or Americas Elizabeth Mayeri +1 212 251 2086 elizabeth.mayeri@orange-ft.com or France Telecom + 33 1 44 44 93 93 or Nilou duCastel nilou.ducastel@francetelecom.com or Romain Batlle romain.batlle@francetelecom.com or Cirque du Soleil Renee-Claude Menard +1 514 723 7646 ext : 7366 renee-claude.menard@cirquedusoleil.com
{ Source – CNW Telebec: Jul.19.2006 }
